What are cookies?
To order products on ICED2015, you need to have cookies enabled – see the section on Managing cookies. If you don’t wish to enable cookies, you’ll still be able to browse the site and use it for research purposes. Most web browsers have cookies enabled, but see Managing cookies for help to turn them on should you need to.
Please note that cookies can’t harm your computer. We don’t store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you’re browsing.
We do have relationships with carefully-selected and monitored suppliers who may also set cookies during your visit to be used for remarketing purposes – in other words to show you different products and services based on what you appear to be interested in. If you’d like to opt out, please go to the Network Advertising Initiative website (opens in a new window – please note that we’re not responsible for the content of external websites).
Do not track (DNT) is a feature offered by some browsers, with some newer browsers offering it as default. If you enable it, it sends a signal to websites to request that your browsing isn’t tracked, for example by third party ad or social networks, or analytic companies. You can opt out of tracking and analytics on this website by changing your settings in the Managing Cookies section on this page.
At present no industry-wide uniform standard has been agreed and adopted to determine how DNT requests should be managed, so our website doesn’t currently respond to DNT requests. Until that standard is established, we’ll continue to review DNT and other new technologies, but won’t respond to DNT requests.
We’re giving you this information as part of our initiative to comply with recent legislation, and to make sure we’re honest and clear about your privacy when using our website. We know you’d expect nothing less from us, and please be assured that we’re working on a number of other privacy and cookie-related improvements to the website.
Our cookies policy
To make full use of the online shopping and personalised features on ICED2015, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.
Our cookies don’t store sensitive information such as your name, address or payment details: they simply hold the ‘key’ that, once you’re signed in, is associated with this information. However, if you’d prefer to restrict, block or delete cookies from ICED2015, or any other website, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.
Here’s a list of the main cookies we use, and what we use them for:
|Cookie name||Cookie purpose|
|AdTrack, Affiliate, TD cookies||These cookies show us how you found our website and which website you came from. This helps us know which of our online marketing channels is most effective, and enable us to reward some external websites for directing you to us.|
|AJAXA cookie||We use this to determine if your web browser supports some of the features of our checkout that make it quicker and easier to complete your purchase.|
|ASP.NET_SessionId cookie||This cookie allows our web servers to respond to your actions on the website such as “Add to basket” or browsing the website. The website wouldn’t work for you without it.|
|atgPlatoStop||This cookie enables the Request a call function on the website.|
|DYN_USER_CONFIRM, DYN_USER_ID||The purpose of this cookie is to store User profile information so that you can log in automatically and we can detect when you’re returning to the site, associating you with your existing account.|
|Eid cookie||This cookie helps us recognise you so we can display a welcome message, and provides security when you’re logged in.|
|fromAd cookie||We use this to determine if you arrived at ICED2015 by clicking on an advertising link, and allows us to reward some external websites for directing visitors to us.|
|fs_nocache_guid||This cookie enables the Request a call function on the website.|
|JL_SESSION_CONFIRM||The cookie is used to ensure your security on the site during your visit.|
|JSESSIONID||This cookie remembers details of what you’ve looked at as you move around the website.|
|NSC_bqq_p_tztu2_qspkfdu4_dpnefgbvmu, NSC_JObxkerceieho3xejpc3o2b1poanzdu, NSC_tztu2.qspkfdu4.dpn-qfstjtu||These cookies are used for performance purposes, to keep track of the server ICED2015 have directedyou to for the duration of your browser session and so help balance server loads.|
|_q_country cookie||This cookie is used to serve specific feedback for collection in specific languages.|
|_ga, _gat, __utma, __utmb, __utmc, __utmv, __utmz, __utmt||These cookies enable the function of analytics software of Google. This software helps us take and analyse visitor information such as browser usage, new visitor numbers, response to marketing activity. That information helps us to improve the website and your user experience, and to make our marketing campaigns relevant. The data stored by these cookies can only be seen by the relevant teams at ICED2015 and Google, and never shows any confidential information.|
|controlGroup||A randomly assigned value to help us remember you|
|recentlyViewedBrands||Stores your recently viewed brands|
|customerStatus||Tells us whether you’re a first time or returning customer|
|_q_geo||Stores your location using Country, IP address, longitude and latitude values|
Flash cookies (or Local Shared Objects)
On ICED2015 we display video content using Adobe Flash Player. Adobe uses Flash cookies (also known as Local Shared Objects) to help improve your experience as a user. Flash cookies are stored on your device in much the same way as usual cookies, but they’re managed differently by your browser.
If you wish to disable or delete a Flash cookie, see Adobe Flashplayer Security Settings (opens in a new window). Please bear in mind though, that if you disable Flash cookies for ICED2015 you’ll unable to access certain types of content on the site, such as videos.
Third party cookies
When you visit ICED2015 you may notice some cookies that aren’t related to ICED2015. If you go on to a web page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.
ICED2015 ‘share’ tools
If you take the opportunity to ‘share’ ICED2015 content with friends through social networks – such as Facebook and Twitter – you may be sent cookies from these websites. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.
Further information about cookies
If you’d like to learn more about cookies in general and how to manage them, visit aboutcookies.org (opens in a new window).
If you’d like to opt out of cookies, please go to the Network Advertising Initiative website (opens in a new window).
Please note that we’re not responsible for the content of external websites.